LovieWIN's profile

New Poster

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2 Messages

Sun, Oct 4, 2020 12:00 PM

2.4ghz

My router appears to only have a 5ghz network. Is there a way to add 2.4 ghz?

Responses

EG

Expert

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86.6K Messages

7 m ago

The two WiFi bands have recently been combined into one with the Comcast gateway devices. Some devices get confused and don't know how to see / talk to combined bands.


If you are not using any Xfi Pods, you can try separating the 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;


https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi

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New Poster

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2 Messages

7 m ago

Thanks, but those options don’t seem to be available to me. I’m just trying to connect to Alexa plugs. Just not worth further effort at this point.

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