Visitor
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1 Message
2.4Ghz wi-fi radio keeps turning off and on.
My XB8-T 2.4Ghz wi-fi radio keeps shutting down and dropping all my 2.4Ghz devices. This happens every 10 minutes or so. Then it comes back on after a few minutes.
I have verified that the band drops out using wi-fi analyzer apps.
I have tried everything from power-cycling the gateway, selection a specific 2.4Ghz channel, split -bands, etc.
I've had 2 xfinity techs to my house already. One guy just checked the internet signal and said everything was good. The second guy replaced my XB7 gateway with an XB8.
But the problem still exists.
XfinityQuemekia
Official Employee
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468 Messages
29 days ago
Hi there @user_7p4hu2, thanks for being a part of our forum community.
I'm sorry to hear about your ongoing issues with your Wi-Fi, as someone that works from home I understand how important it is to have a reliable connection. Can you tell me a little more about your Wi-Fi set up? Do you have separate names for your split bands?
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