Jappobee's profile

New Poster

 • 

2 Messages

Mon, Feb 10, 2020 7:00 AM

2.4ghz Out and YOU KNOW IT

About 2 mo. ago, sevice on 2.4ghz declined to about 10%, and goes in and out. Lan at 50%, 5ghz still great. Moderns switched twice, no change. Service persons appear to have no clue or even acknowledge problem. But changed my ssid and made matters worse. to my devices are old which they are not. IS COMCAST WORKING ON THIS PROBLEM? DOES ANYONE HAVE A SOLUTION

Responses

andyross

Gold Problem Solver

 • 

6.9K Messages

1 y ago

What do you mean by the percentages and outage? The 2.4GHz band tends to be the most congested and also sensitive to interference from some devices like microwave ovens.

New to the Community?

Start Here