U

Visitor

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2 Messages

Friday, December 17th, 2021 3:39 PM

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2.4Ghz is disabled, I need it on. What happened?

As title states, my 2.4 Ghz Just disabled itself yesterday. The LED on modem/router is confirming this. I login to router, and it won’t let me enable it - it’s option is greyed out. It tells me the radio has been disabled by administrator. I tried rebooting the device via software and also hard reboot (removed power for a minute). Same, it just won’t turn on 2.4 Ghz for WIFI. 

What happened?

Expert

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110.5K Messages

3 years ago

FWIW, removing the power is only a power-cycle operation, not a "hard" reset to factory defaults. Try doing one. Here's how;

Try hard resetting the device to factory defaults by pressing and holding in the recessed reset button on the rear for 30 seconds (with the device powered up). This can sometimes clear up some weird behavior issues. You will lose any customized settings, and they will need to be re-configured from scratch if you do so.

Good luck !

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