jamesr2603's profile

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16 Messages

Sunday, June 11th, 2023 5:49 PM

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2.4 WiFi

I bought at security camera and a smart plug. Both will not work because my router is on the 5 Ghz band. How do I change this?

Thank you,

Expert

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110K Messages

2 years ago

If you are using a Comcast rented gateway device, this may or may not apply anymore as a lot of features / functionality have / has been disabled.. YMMV.

If you are not using any Xfi Pods, you can try separating the combined 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;


https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi 


Associate the devices with the new 2.4 SSID (broadcast name) and password.

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