New Poster
•
2 Messages
2.4 wifi
I have the 1gig speed Internet. Speeds to my router are great. Speeds from my router are horrible. 2.4 gets maybe 50mbps if I’m lucky, I’m often unable to even watch Netflix (I pay for 1 gig speeds). I have to have 2.4 due to some smart home devices. Comcast has ignored, made promises, blamed me, etc for months. What should I do at this point?
Responses
EG
Expert
•
87.1K Messages
6 m ago
For a test, does a computer / device hardwired directly to the router / gateway device with an ethernet cable have the same problem ?
With this test, we are trying to isolate this from being either a WiFi-only problem or a problem with the general connection to the Comcast system which would of course affect both. It's a good first step of troubleshooting before we proceed any further.
0
0
Kmullican
New Poster
•
2 Messages
6 m ago
0
0