sal51's profile

Frequent Visitor

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12 Messages

Tuesday, December 23rd, 2025 10:45 PM

2.4 mhz devices not connecting.

I just exchanged my modem. I connected everything and I am having an issue. Two devices, Blink and Ring, require 2.4 mhz wifi. Neither of those devices are not connecting to the new modem. Any help would be appreciated.

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Official Employee

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2.8K Messages

3 hours ago

 

sal51 Thanks for reaching out! Do you recall which Xfinity Gateway you received? Also, are you seeing any error messages when trying to connect the devices? 

 

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