bestmamma's profile

New Poster

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2 Messages

Mon, May 18, 2020 2:00 PM

2.4 Greyed Out and Not editable on the admin site.

Ello, I have been having a problem with my connections these days. I have devices that can only be used with 2.4 GHz and when I go to the admin site, the 2.4 is greyed out and the 5 GHz is the only one I can edit.

Responses

EG

Expert

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86.6K Messages

1 y ago

If you are not using any Xfi Pods, you can try separating the 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;


https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi

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New Poster

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2 Messages

1 y ago

They are two separate names, and we deselected the auto option in the XFi app

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