1 Message
2.4 ghz wifi not connecting to devices
Our 2.4 ghz wifi is not connecting to devices in our home. After rebooting and multiple tries nothing seems to fix the issue.
1 Message
Our 2.4 ghz wifi is not connecting to devices in our home. After rebooting and multiple tries nothing seems to fix the issue.
XfinitySara
Official Employee
•
2K Messages
2 years ago
Hello, @user_39c3f0! Thank you for creating a post about your WiFi concerns. I'm sorry to hear about this, and I'd love to help however I can! Are you still having trouble connecting to separate bandwidths (2.4 GHz vs 5 GHz)? If so, have you recently reviewed How To Change Your Home Network's WiFi Channel Selection or Mode? This article may prove helpful if your bandwidths have been combined, or if you still can't connect to one over the other. Please let me know if this helps!
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