Visitor
•
1 Message
2 Gig service is limited to 1 Gig by XB8 gateway?
In the browser on the gateway configuration page the XB8 shows all ports are only 1Gig. So there is there a way to use my 2 Gig service? All my traffic comes in 1 port as it originates from a single multi wan router.
XfinityRaul
Official Employee
•
2.5K Messages
23 hours ago
@user_d7dl1q This is a great question! The gateway configuration page confirms the modem has 2 ports capable to support our gigabit service and 2 ports that supports our 10 Gigabit service. Which means, there are two ports able to support your 2 Gig service https://www.xfinity.com/support/articles/broadband-gateways-userguides.
The port capable of supporting the 2 Gigabit should be marked. If not, simply try all ports.
0
0
EG
Expert
•
115.3K Messages
22 hours ago
@XfinityRaul
The XB8 does not support 10 gig. It has one port (#4 with the orange stripe next to it) that is 2.5 gig. The other three are 1 gig.
0
0