100 mbps to 300mbps upgrade no improvement in download
Hello, A few days ago I accepted a promotional offer to upgrade by 100 Mbs plan to 300 Mbs. All indications on Comcast's side is that I am now on the 300 Mbs tier, however I have not experienced a change in download speed consistently seeing around 120 Mbs which is not far from what I was getting with the 100 Mbs tier. I did however notice an immediate change in upload speed, from around 6 Mbs to 11-12 Mbs, when I accepted the offer and my modem was rebooted by Comcast.
My CM700 netgear modem has been rebooted multiple times and I have also directly connected a gigabit laptop directly to the modem with cat 6 cable, best download speed I can get is 125 Mbs.
I am at a loss with anything else I can try within my home, seems the issue may be with how the modem is provisioned with Comcast or possibly wiring to the home.