Visitor
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1 Message
Xumo stuck on settings screen
I got a new remote and tried to turn on the device, ended up being stuck on settings screen and won’t let me go to my apps
Visitor
•
1 Message
I got a new remote and tried to turn on the device, ended up being stuck on settings screen and won’t let me go to my apps
XfinityBenny
Official Employee
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1.6K Messages
11 hours ago
@user_9zy680 Thanks for adding a post to the community. It's easy to fix the new remote when that happens. Follow the steps here https://www.xfinity.com/support/articles/programming-your-xfinity-remote to reset, and then pair it to your equipment.
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