Visitor
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2 Messages
Xumo stream box stuck on settings page
My Xumo stream box is stuck on the settings page. I tried pressing the home button and nothing works. I tried unplugging it and restarting the device and this also does not work. Please help me fix this.
XfinityVianney
Official Employee
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2.4K Messages
21 hours ago
Thank you for reaching out and creating a new post. I understand you are running into some issues with your Xumo device. After some troubleshooting, I see you can't get out of the settings page. I found the account is clear, and I don't see any reported issues on our end. Does the device not respond to any function on the remote?
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