4 Messages
XUMO BOX-Xfinity stream app only has TVGO listings
Hello, I have already removed, re-installed, logged out and back in, alos verified I am on my home network connection, many of my channels re gone, only TVGO is visible, on the XUMO box as well as my iPad, what is going on?
BlueSchmoo
4 Messages
2 days ago
I finally have the new app, but now the channels I used to watch all say subscription update required, I was on the site and found the info on NOW TV channel line up and I do not get many in that list
WHAT GIVES!?!
channel line up as of 9/2026
https://www.xfinity.com/support/articles/now-tv-overview
(edited)
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XfinityJeffB
Official Employee
•
946 Messages
4 hours ago
Please send us a direct message with your full name and complete service address to "Xfinity Support". To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
How to Send Us a Direct Message:
To send us a direct message:
1. Click "Sign In" (If necessary)
2. Click the "Direct Messaging" Icon.
3. Click the "Start New Conversation" (pencil and paper) icon.
4. In the “To:” line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. An "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.
For an example of how to send us a Direct Message, check out this link.
How to: Direct messaging within the forum | Xfinity Community Forum
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