xi6

Good evening @mcndev21! Thank you for reaching out to us on our community forums! At this time, the Xi6 boxes are not available at our Xfinity Retail Stores and need to be ordered by an Xfinity representative. Could you please send our team a direct message with your full name and full address? Our team can most definitely assist with shipping an Xi6 box.  To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary
Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list
 - An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.

Done, sent support a message to request an Xi6 Box. Thanks for your help,