Visitor

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1 Message

Friday, April 10th, 2026 8:11 PM

xfinity.com/yoursubscriptions

trying to activate peacock offer from platinum member offer

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Selected Oldest First

Official Employee

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79 Messages

5 hours ago

Hello @user_6d3aed! Thank you for reaching out on our Xfinity Forum community! We understand wanting to take advantage of your Peacock benefit, and we apologize you’re running into issues with activating it.

To help us better understand what’s happening:
- What errors are occurring when trying to activate your benefit?
- What are some of the troubleshooting steps you have taken?

Here is our helpful article that covers common Peacock activation and sign-in troubleshooting steps:
Peacock-Premium-Offers.

If, after you review and are still having trouble, please let us know. We’re happy to help!

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