Visitor

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6 Messages

09/14/2026 2:43 AM

Xfinity support

Trying to turn on auto pay and keep getting error saying something unexpected happened please try again 

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Selected Oldest First

Official Employee

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1.6K Messages

3 hours ago

Hello user_ced0ob and thank you for connecting with us in your community forums for help with your account billing preferences. I know how important it is to be able to pay your bills the way you want, so we want nothing more than to help ensure you can do just that by enabling automatic payments for your account 👍


Can you start by telling us how you're attempting to access your billing settings? For more information on automatic payments, please check out xfinity.com/support/articles/setting-up-auto-payments.

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