Xfinity support

A couple  of days ago all my Xfinity Stream recordings disappeared. On the Scheduled list,. I see the scheduled recordings and I even see when they are being recorded but they never show up on the Recordings list.

I have signed out and back into Xfinity stream but that didn't help. I added more cloud space but that didn't help. In fact, it still says 98% full on the scheduled List even though I added a lot of cloud space. Please help!