Visitor

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1 Message

11/04/2026 5:43 PM

Xfinity streaming

I can’t log into my Xfinity streaming account. When trying to log in I get the message “cannot support high speed data customers without a video subscription”.

i have an Xfinity video subscription. Please reprovision my streaming device entitlement.

if that is not the problem what is?

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Official Employee

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3K Messages

5 hours ago

Hello user_evhnr6 is this issue still occurring for you? Are you connected to your home network when this issue appears?  Are you able to log in to the Xfinity App itself, but not to Xfinity Stream? 

 

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