Frequent Visitor
•
11 Messages
Xfinity streaming
If the channel is not changed, Xfinity streaming stops playing after about 5 hours. Can thus be corrected?
Frequent Visitor
•
11 Messages
If the channel is not changed, Xfinity streaming stops playing after about 5 hours. Can thus be corrected?
XfinityMarshante
Official Employee
•
1.2K Messages
2 hours ago
Hello @cadp52, thank you for taking the time to leave a post. Sorry you’re running into that. I can definitely see how frustrating it would be for your streaming to stop after several hours, especially if you’re in the middle of watching something. What you’re experiencing is actually related to an inactivity timeout that’s designed to help conserve bandwidth and prevent the app from continuing to stream if no one is actively watching. At this time, there isn’t a setting available to disable this feature. I know that may not be the ideal experience, and I really appreciate you bringing it up. Your feedback is valuable. If anything changes or new options become available in the future, we’ll be sure to share updates.
0
0