Xfinity streaming online

Starting yesterday, April 10th 2021, I can't get streaming on my laptop. It says to logout and sign in and it will work, as it has figured out the error. But that does not work.

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Responses

EG

Expert

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111.5K Messages

4 years ago

Concern moved here to the proper help section.

6

0

I have the same issue. Edge, Firefox and Chrome on 2 different computers. all allow me to log into my account and choose TV, but then I get the three usual dots that pulse left to right but never go beyond that.

4 years ago

0

njmoleman1

Visitor

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4 Messages

I can watch on my phone and tablet via the streaming app.

4 years ago

0

XfinityAlyssaA

Official Employee

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2K Messages

Good morning @njmoleman1 and thank you for reaching our to our team on forums with your streaming app concerns. Rest assured you've reached the right team to help! When you attempt attempt to stream on your computer, are you connected to your in-home network? Have you tried clearing cache and cookies? How long have you been experiencing this issue?

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4 years ago

0

njmoleman1

Visitor

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4 Messages

all of the above. different computers, different browsers, clear all cache and cookies. Modem power off several times for 15 mins, router re-boots after each modem power up and status check.

4 years ago

0

U

user_880fa0

Visitor

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1 Message

I cannot stream 'live' xfinity tv online with Microsoft Edge, except it works okay with Chrome. Why??

4 years ago

0

Xfinity Stream Website

user_d54d89

Xfinity streaming online

EG

njmoleman1

njmoleman1

XfinityAlyssaA

njmoleman1

user_880fa0

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