U

Visitor

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2 Messages

Thursday, July 6th, 2023 3:20 PM

Closed

Xfinity Streaming on my Laptop

I am not able to access the log-in for Xfinity Streaming on my laptop, it is stuck on spooling with the three dots. I have tried all the troubleshooting ideas. It was working just fine 36 hours ago. Is there a problem on the Xfinity's end?

Accepted Solution

Official Employee

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1.4K Messages

1 year ago

Hi there @user_52bd0e. Thank you so much for reaching out to us about your issues you are having trying to log into the Xfinity Streaming App. I have looked at our systems and I do not see any issues reported with our log in section on the Xfinity Stream App. May I have you clear out your cache and cookies on your laptop and then try to log back into the Xfinity Stream App. 

Visitor

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2 Messages

1 year ago

It is now working fine. I tried this same thing twice before I requested additional help, so I guess 3rd time's a charm. Thanks.

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