BOB7802's profile

Frequent Visitor

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19 Messages

Tue, Dec 15, 2020 1:00 PM

Xfinity streaming not working with firefox works with IE

It will work for a short time if I refresh firefox, but then it stops working again.

Responses

BOB7802

Frequent Visitor

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19 Messages

6 m ago

What's the point of this forum?👎

rightfooted

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1.1K Messages

6 m ago

About how long before it stops working on Firefox? I don't usually watch on my computer, but I'm testing it right now to see if I have any problem using Firefox.

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BOB7802

Frequent Visitor

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19 Messages

6 m ago

Thanks

rightfooted

Expert

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1.1K Messages

6 m ago

I've been watching with Firefox for over an hour and 20 minutes without any issues.

 

Is this a new problem? Have you been able to watch successfully using Firefox in the past?

 

Are you using any Firefox add-ons? Sometimes they can cause problems. Are you updated to the lastest version, 84.0?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick
BOB7802

Frequent Visitor

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19 Messages

6 m ago

Is this a new problem? Have you been able to watch successfully using Firefox in the past? YES

 

I have some add-ons

BOB7802

Frequent Visitor

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19 Messages

6 m ago

Started firefox in safe mode no change. Still not working.

BOB7802

Frequent Visitor

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19 Messages

6 m ago

Got it working had to delete all history in Firefox.

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