abr8838's profile

New Poster

 • 

2 Messages

Mon, Apr 15, 2019 7:00 PM

Xfinity streaming no longer working

Hi

 

As of today on all of my mac computers I can no longer stream TV and I get the following error when logging in : 

 

Error ftde.provision.accountMismatch

 

streaming on my iPad through the Xfinity app seems to still work but on both my Mac computers I get the above error. I have tried logging out and back in as suggested when the error occurs but still not working.

 

Any help appreciated

 

Thanks

 

 

 

 

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Rustyben

Expert

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24K Messages

2 y ago


@abr8838 wrote:

Hi

 

As of today on all of my mac computers I can no longer stream TV and I get the following error when logging in : 

 

Error ftde.provision.accountMismatch

 

streaming on my iPad through the Xfinity app seems to still work but on both my Mac computers I get the above error. I have tried logging out and back in as suggested when the error occurs but still not working.

 

Any help appreciated

 

Thanks


are you using the same username/password on the devices?

New Poster

 • 

2 Messages

2 y ago

Yes, I am using the same ID and password on all devices. This was all working fine until yesterday 

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