O

Visitor

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2 Messages

Saturday, April 22nd, 2023 2:03 AM

Closed

Xfinity Streaming - Browser Viewing Application - Volume Maximum on Startup

On initial startup of the browser based streaming app, the volume is not remembered from previous instances.  And rather than being set at some reasonable amount, is set to Maximum.  Please save the volume with the account information.  Or have a default startup setting in the account.

Also noted it that this posting layout does NOT work in a regular browser window size, at least in Chrome browser ... the form location is too low in the window, and cannot be viewed.  Fortunately I'm enough of a developer to go into developer mode on the browser, and change the reported browser window size, which allowed me to complete this entry.   ...   Well, except for the post button, which I still can't see.

Official Employee

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1.2K Messages

1 year ago

Hello @Onoreno! Thanks so much for taking a moment out of your day to leave a post on our community forum. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.

 

To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

 

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