New Poster
•
1 Message
Xfinity Streaming app on smart TV
We've had the streaming for 6 months all of sudden Channels are missing when accessing the app on the smart TV's. Restarted the modem but this didn't help. Unplugged Tv's multiple times no luck.
We had the same problem a week ago and thought it was fixed after talking to xfinity support.
Rustyben
Expert
•
24.6K Messages
5 years ago
when at home and having this problem are you seeing any error message/error numbers? did you try viewing the same channel on a smart phone/tablet connected to the same wifi?
0
0
XfinityStream
Official Employee
•
196 Messages
5 years ago
Hi @cdelair2004 , thanks for reaching out on Xfinity Forum. Kindly retest and verify if the missing channels issue was resolved, thank you.
0
0