ptown's profile
ptown
Rousing Reactor
Much Appreciation
Expressive Exchange

Contributor

 • 

43 Messages

Thu, Jul 4, 2019 7:00 AM

Xfinity Streaming App on Roku Does Not Filter Mini-Guide

The filters for the main guide seem to work fine but they are not applied to the mini-guide (right arrow when watching a show). More specifically, the filter of "Free to Me" and "HD" is not applied and all shows are appearing. Bug??

 

Please Fix

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

Rustyben

Expert

 • 

24K Messages

2 y ago


@ptown wrote:

The filters for the main guide seem to work fine but they are not applied to the mini-guide (right arrow when watching a show). More specifically, the filter of "Free to Me" and "HD" is not applied and all shows are appearing. Bug??

 

Please Fix


no it is by current design. another thread had a response from an official comcast employee who said the issue would be forwarded up the chain of command for review.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick
ptown

Contributor

 • 

43 Messages

2 y ago

Thanks for the response.

 

But why on earth would they do that by design? To force you to look at channels you do not subscribe to? Marketing? Poor decision IMHO. Hopefully they fix it.

New to the Community?

Start Here