The TvApp-00195 error typically appears on the Xfinity Stream app and indicates an issue with connectivity, device compatibility, or account settings. It often occurs on certain devices, such as Samsung TVs and Roku sticks.
General troubleshooting steps:
Sign out and back in: The simplest solution is often to sign out of the Xfinity Stream app and then log back in.
Restart the device: A basic reboot can resolve many temporary issues. Turn off the TV or streaming device, unplug it from power for 30 seconds, and then plug it back in.
Reinstall the app: If a restart doesn't work, delete and then reinstall the Xfinity Stream app. This clears any corrupted data and forces a fresh install.
Check for service interruptions: Use the Xfinity Status Center to see if there are any outages in your area affecting service.
Refresh your equipment: You can perform a modem refresh using the Xfinity app. If you have X1 cable boxes, a system refresh on the main box is also recommended.
MikeB39A
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TvApp-00195error typically appears on the Xfinity Stream app and indicates an issue with connectivity, device compatibility, or account settings. It often occurs on certain devices, such as Samsung TVs and Roku sticks.0
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