Jjwelz's profile

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3 Messages

Tuesday, October 21st, 2025 8:43 PM

Xfinity Streaming App installation on Hisense Smart TV

Why is the Xfinity app still not available for Hisense CanvasTV? When is it going to be available? Thank you for your help.

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Official Employee

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2.9K Messages

2 months ago

 

Thanks for posting on our Community Forums, Jjwelz. We work with equipment manufacturers to bring the Xfinity Stream app to compatible Amazon Fire TV devices, Apple TV devices, LG Smart TVs, Roku devices, and other partner devices. However, not all device models meet the minimum hardware requirements for the Xfinity Stream app. While we're actively working to expand compatibility, we don’t have a specific timeline to share just yet. But we’re hopeful it will be available on more devices soon. For device compatibility, you can visit us HERE. 

 

Visitor

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24 Messages

This response is disingenous. My brand new HiSense TV meets your hardware requirements. The issue is that you and and Google / Hisense are in some kind of staring contest in which your Xfinity customers are the loser. Truly it is shameful that this is not resolved after many years. It is one of the reasons I am looking at alternatives to Xfinity.    

(edited)

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