Greetings, @user_2xf6b6! We are happy to dig in and find out why the stations are not coming through in the Xfinity Stream app. Are you seeing a specific error message or code? What type of device are you using the Xfinity Stream app on?
Some steps I recommend trying if you haven't already:
-Restart the device.
-Log out and back into the app.
-Check for device and app updates.
-If you have another device, check the channels there to see if the same concern is present.
XfinityRay
Official Employee
•
4.4K Messages
2 hours ago
Greetings, @user_2xf6b6! We are happy to dig in and find out why the stations are not coming through in the Xfinity Stream app. Are you seeing a specific error message or code? What type of device are you using the Xfinity Stream app on?
Some steps I recommend trying if you haven't already:
-Restart the device.
-Log out and back into the app.
-Check for device and app updates.
-If you have another device, check the channels there to see if the same concern is present.
0
0