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frustrated-exec
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09/30/2026 1:15 PM

Xfinity stream

Every day I run into the same problem with Xfinity Streaming app. I have 2 brand new 2026 LG QNED 75B Series Mini LED 4K Smart webOS TVs and every day when I try to watch my shows via Xfinity Stream, I encounter the same issues. "This video cannot be played. We've run into a problem while streaming. (Error: TVAPP00148). Try again." I can keep trying and it will come on for a minute, a second, or a while... then it does this over and over and over all day. I have tried every solution posted online. Hard restarts, deleting/re-adding app, etc. and nothing changes. It's soooo frustrating. My connection is a very strong 5G connection.

WHEN is Xfinity going to FIX this known issue?

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2 hours ago

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XfinityEricB

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2 hours ago

 

frustrated-exec Thanks for reaching out to us here on Forums with your streaming concern on your TV's, and for sharing some troubleshooting you have done already. To confirm for the hard restart were you restarting both the internet device and TV? Just want to make sure what was and wan't done for sure. When this happens is there any issue with the internet service at any point? Do you use the streaming app on any other device like a phone and notice the same issue when using it there?

 

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