Frequent Visitor
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24 Messages
Xfinity Stream Website
Started within the past week, Xfinity Stream Website from a laptop or desktop using chrome sits for over a minute on login then disables my gateway requiring a recycle. From the stream app on an ipad it works fine. No error message other than it tells me that my gateway is offline (after it disables it)
user_Kaitlan
Contributor
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317 Messages
4 years ago
Hello, @cenzomi! I'm sorry to hear about the modem being disabled when you try to access the Xfinity Stream website; that definitely shouldn't be happening. Aside from the restarts after the issue occurs, have you taken any troubleshooting steps?
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