Xfinity Stream Stuck on Purchases

My Xfinity Stream app on all 4 Roku TVs is stuck on purchases. I have uninstalled app, logged out & logged back in, updated the app and tv, restarted our router, and it still didn’t work. Any help?

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XfinityDuron

Official Employee

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904 Messages

6 months ago

Hello @user_5dpu8e, it's been a couple of days since your post. Just wanted to reach out to see if your Xfinity streaming app has been fixed?

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user_3k6xk9

Visitor

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1 Message

6 months ago

I have the same problem. Been going on for over a week. Anyone know how to fix it?

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XfinityBradM

Official Employee

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1.5K Messages

@user_3k6xk9 What troubleshooting steps have you taken from your end? Are you experiencing the issue on multiple devices or just a specific one?

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6 months ago

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Xfinity Stream Website

user_5dpu8e

Xfinity Stream Stuck on Purchases

XfinityDuron

user_3k6xk9

XfinityBradM

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