Visitor

 • 

1 Message

Monday, February 16th, 2026 12:41 AM

Xfinity stream on roku timeout

The app stops after 2 hours. If I watch a long program or movie, the popup "are you still watching" comes up and quickly goes off, turning my show off. If I'm busy or sleeping (I like the noise) it shuts off, eventually going to screensaver. I tried resetting the Roku and the app. There is no setting to adjust for timeout duration. I want it to come on and stay on.

Oldest First
Selected Oldest First

Official Employee

 • 

634 Messages

2 hours ago

Hello @user_sx1xdw thank you for reaching out on our community forum, This feature is not removable as the purpose of this feature is built in as a power saving feature. I know this can be frustrating, but it is a feature that is built in that cannot be removed. 

forum icon

New to the Community?

Start Here