13 Messages
Xfinity Stream on LG C3 – Lost Fast‑Forward & Commercial Skip
I’m using the Xfinity Stream app on an LG C3 TV (WebOS), and two features recently stopped working:
While a recording is still in progress, I can start watching it, but I can no longer fast‑forward.
After the recording finishes, commercial skip no longer appears and the commercial markers are missing in the recording details.
These features used to work normally. Nothing has changed on my TV, internet, or account. I have attempted fixes for the LG to clear data and reset the app. This appears to be a backend or app‑side issue affecting LG WebOS.
Please escalate this to the Cloud DVR engineering team. Other users are reporting similar problems, so it seems like a recent update may have caused this.
Thank you.




No Responses!