Visitor

 • 

1 Message

Friday, December 5th, 2025 4:21 PM

Xfinity Stream not working (TVAPP-00102)

Just downloaded Xfinity Stream and it’s not working.

I put the code in and it says “something went wrong. Please try again later.” With an Error: TVAPP-00102. What does this mean ? 

Oldest First
Selected Oldest First

Official Employee

 • 

2.1K Messages

13 hours ago

@user_1f6qjz Thanks for reaching out, You’re in the right place for help. I'm sorry to hear you're having an issue with the Stream app. I have a link to share with the system requirements, Can you check over it and confirm if you have a compatible device? 

Here's that link: https://www.xfinity.com/support/articles/xfinity-tv-app-requirements

Are you connected to your home Wi-Fi network?

forum icon

New to the Community?

Start Here