Hello, @sethtaube sorry for the inconvenience not being able to view your channels when not at home. What device are you using to stream the app? Are you receiving an error message or code when this happens? Is access denied on all channels or only certain ones? Depending on your Xfinity service, subscription type and where you live, you may not have access to all the features and content.
XfinityThomasC
Official Employee
•
3.7K Messages
8 hours ago
Hello, @sethtaube sorry for the inconvenience not being able to view your channels when not at home. What device are you using to stream the app? Are you receiving an error message or code when this happens? Is access denied on all channels or only certain ones? Depending on your Xfinity service, subscription type and where you live, you may not have access to all the features and content.
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