Visitor

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3 Messages

10/02/2026 3:20 AM

Xfinity Stream not streaming

Doesn't matter which device, MacBook, iPhone, or LG Smart Web TV, Xfinity Stream is not streaming.  Started this evening.  Open it up but when I go to watch something I get the message unable to stream.  

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Visitor

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4 Messages

2 days ago

I am also getting failures on all videos for the last couple days, trying to play from a web browser, on multiple devices, including ChromeOS.

This Video Cannot Be Played

We've run into a problem while streaming ...

(player.-9002.14007)

I see it getting 403 errors hitting https://mds.ccp.xcal.tv/license.

Official Employee

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768 Messages

4 hours ago

Hello user_u886ek, thank you for reaching out here in our Xfinity Community forum. We appreciate your time, and I am happy to help. May I ask what troubleshooting steps you have already taken, so we don't ask you to repeat things you have already done?

 

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