Hi user_wre22m, thank you for reaching out and taking the time to create this post. The Stream app is an awesome way to enjoy your lineup, and a great way to save money on TV Box fees. I use it on 3 of my TVs lol, so I completely understand why you want to get this figured out. Let's get on the same page with a few clarifying questions. Are you seeing an error message on your end when you attempt to watch a channel? Are you connected to your home network? Are you able to test multiple devices to see if the issue is present?
XfinityMarcos
Official Employee
•
2.4K Messages
3 months ago
Hi user_wre22m, thank you for reaching out and taking the time to create this post. The Stream app is an awesome way to enjoy your lineup, and a great way to save money on TV Box fees. I use it on 3 of my TVs lol, so I completely understand why you want to get this figured out. Let's get on the same page with a few clarifying questions. Are you seeing an error message on your end when you attempt to watch a channel? Are you connected to your home network? Are you able to test multiple devices to see if the issue is present?
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