Visitor
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1 Message
Xfinity Stream not showing all recordings
I have read several comments and have tried syncing, restarting my xfinity box, logged out and back in with my firestick, xfinity streaming app, checked the capacity on my fire stick and have plenty of room. And IT IS HAPPENING ON ALL DEVICES IPAD, ANOTHER TV, IPHONE ETC. Your help would be appreciated
XfinityAdrienne
Official Employee
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1.7K Messages
21 days ago
Hey there, @user_g1ip03! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I am very sorry to hear about the experience with your DVR recordings not all showing up on the Xfinity Stream App. I do appreciate you sharing the details of what you have completed. We would be happy to dive deeper into the account for troubleshooting with you. Can you please send us a DM to get started?
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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