U

Visitor

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1 Message

Sunday, July 9th, 2023 4:14 AM

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Xfinity stream not recording scheduled show and deleting shows in 24 hours

I have several shows scheduled to be recorded.  I am finding that most of my scheduled shows do not record and if they are recorded they will auto delete  after about 24 hours.  Help.  

Official Employee

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1.6K Messages

1 year ago

Good morning, @user_22ddc7. I'm sorry to hear these programs are not recording even after scheduling them to do so. I may be wrong but this may be due to the amount of space available in your DVR. Could you please check to see how much space you have left?

 

To see your current storage %, press the xfinity button on your remote, then click Saved, then Recordings. You will see the % full at the top-right of the screen, listed above your recorded programs.

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