Visitor
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2 Messages
xfinity stream no longer working on desktop.
Not sure what has changed but Xfinity stream is no longer working on my iMac. Literally using it last month with no issues but has not worked over the last two weeks. Works fine on my iPhone app but not desktop. I get the same results on Safari and Chrome. But again it worked on Safari last month.
XfinitySara
Official Employee
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479 Messages
7 days ago
Hello, @user_41c2910! Thank you for coming to the community with your Xfinity Stream portal concerns. I'm sorry to hear about this issue, and I would love to see what we can do to help! Is it still ongoing? If so, may I ask what troubleshooting steps you've taken so far (i.e. clearing cache and cookies on the iMac, restarting the computer, trying a third/different browser, etc.)?
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user_41c2910
Visitor
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2 Messages
7 days ago
I have taken all those troubleshooting steps. Computer was rebooted, cache cookies cleared, tried chrome as an alternative to safari, tried in private window.
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