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Visitor

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3 Messages

Saturday, February 25th, 2023 3:45 PM

Closed

xfinity stream no longer casting to google home max

Hi, xfinity stream is no longer casting to my google home max.  Other devices in my home such as the original google home display are working, so it is just an issue with the google home max.  Tried the following:

  • Removing app from my android device, reinstalled and logged in.  Still doesn't work
  • Rebooted router.  Still doesn't work
  • Reset Google Home Max to factory settings, still doesn't work
  • Checked settings in google home app to make sure casting is still allowed.  Still doesn't work
  • Performed DNS Flush as instructed here: 

    https://www.minitool.com/news/error-tvapp-00100.html  - Still doesn't work

Keep getting TVAPP-00100 error message.

Other apps such as youtube, hulu and netflix work just fine, so must be a xfinity stream issue.  Anyone else have this issue, and have a fix?

Thanks in advance

Visitor

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3 Messages

2 years ago

Looks like Comcast gave up on this issues. The app states that Google home is no longer a supported device. Very disappointed ☹️

Any feedback @comcast? 

Visitor

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3 Messages

2 years ago

See attached photo of app...

Contributor

 • 

234 Messages

Hello, thank you for taking the time to reach out and make us aware of your concerns. It looks like you're having issues accessing your Xfinity Stream channels from your Chromecast device, and I am happy to help in any way I can. Are you also having issues with the stream app itself, or only with this 3rd party equipment?

I no longer work for Comcast.

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