New Poster
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5 Messages
XFinity Stream Issues on Roku
When I try to watch recordings from my DVR on the XFinity Stream App I keep getting the same error message.
The error message is "Error: TVAPP - 00332."
I get the same message across all of my Roku devices. I have restarted and factory reset all of them.
Can someone at Comcast/XFinity please give me an idea why the app is not working? Roku has confirmed that Comcast manages the app.
Thanks in advance.
XfinityChelseaB
Official Employee
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1.2K Messages
7 months ago
Hello @LBBH, Thanks so much for taking a moment out of your day to leave a post on our community forum. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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