Visitor
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1 Message
Xfinity Stream is asking to connect to home WiFi (I am connected)
Trying to watch certain live channels on my laptop and seeing message to "connect to home wifi" when I already am connected to home wifi. I logged out of app and rebooted, but that did not help. A 4 year old post recommended "Changing Home Account" in settings in Stream, but I don't that see that option any longer.
XfinityThomasB
Official Employee
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2.4K Messages
21 days ago
Howdy user_nlkamo
Are you paired to the Xfinity WiFi public hotspot by chance? That is the most common thing we will see in this situation. Appreciate you taking the time to reach out about this. Excited to help get everything sorted out.
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