Official Employee
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115 Messages
Xfinity Stream - How To Enable Flash on a Google Chrome Browser
That means the next time you open the Chrome browser, you’ll have to enable Flash through Chrome’s built-in settings. Read on to find out how!
Enable Flash on Chrome
To enable Flash on Google Chrome:- Go to xfinity.com/stream.
- Click on the Lock icon to the left of the address bar.
- Click the dropdown to the right of Flash, scroll down and select Allow.
- Click Reload to apply the settings.
- Follow steps 1-2, then click Site Settings at the bottom of the page.
- Click the dropdown to the right of Flash, scroll down and select Allow.
- Click Reload.

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.

bcdjr
Regular Visitor
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2 Messages
6 years ago
As I said in my original post, I've followed Comcast's/Xfinity's directions and am still unable to view On Demand movies as they "flash" in and out of a grey screen.
I have found that without using Chrome (ie: Duck..., Internet Explorer, etc ) I can watchj the movies without problems.
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Sydney417
Contributor
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63 Messages
6 years ago
On-Demand has been out of service with the Chrome browser because of the flash issue for a couple of weeks now. Unfortunately, it is an unavailable service we have to pay for when using Chrome and I think Firefox. So far if you wish to make use of the feature you're stuck with Edge (haven't tried any others). Does anyone know why Xfinity doesn't go ahead and solve this now instead of depriving customers of a year-plus?
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Rustyben
Expert
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24.6K Messages
6 years ago
chrome 108 issued but not fixed. see https://www.xfinity.com/stream/entity/7790002953057004112 for an example.
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sharxbyte
New Poster
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5 Messages
6 years ago
or you could just join this decade and switch from flash because it has KNOWN EXPLOITS and is permanently disabled on most Chrome browsers...
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Sydney417
Contributor
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63 Messages
6 years ago
How can you watch Stream without flash? So how do you join this decade and switch from flash? You lose a service we are paying for. Do you watch Stream now?
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sharxbyte
New Poster
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5 Messages
6 years ago
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sharxbyte
New Poster
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5 Messages
6 years ago
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Rustyben
Expert
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24.6K Messages
6 years ago
service works great. Chrome has the issue currently and only on on-demand streams. you can use another browser for 'just' streaming TV without moving all your bookmarks etc.
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Rustyben
Expert
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24.6K Messages
6 years ago
new version out of chrome today. tested on one of the episodes had trouble with and it worked fine.
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ddesborough
New Poster
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1 Message
6 years ago
The fact that this is even nessecary is shameful. Flash has been on it's deathbed for a long time. The fact that you can stream to devices that can't run flash just goes to show it is an intentional decision to force this on PC users.
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Rustyben
Expert
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24.6K Messages
6 years ago
xfinity has to have a provider approved contracted verification process to stream HD content and keep the stream private and encrypted (so it can't be recorded/stolen). in this case the currently approved method is RTMPE protocol with SWF (the flash) verification. when the contracts are changed/updated then another method can be used.
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angryboutFlash
New Poster
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1 Message
5 years ago
No dislike button?
How about NOT changing recommended security settings to enable deprecated garbage?
How about HTML5?
95.1% of the entire internet has figured it out, so why can't you?
Stop recommending people enable security threats unknowingly. Not everyone is savvy enough to know you are recommending they open themselves up to software that is notoriously vulnerable and predatory in it's updates (don't forget to uncheck those toolbar boxes).... You should be ashamed.
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Rustyben
Expert
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24.6K Messages
5 years ago
the current contract specifications require Comcast to use the Adobe flash security path of Digital HD video as fully encrypted end-to-end. FYI, HTML5 has no 'video streaming' codec etc nor ability to verify encrypted end-to-end HD video feed. Comcast has stated they will have a solution in place by the end of this year.
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guloboy
New Poster
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2 Messages
5 years ago
From Friday to Sunday, the streaming service just hangs. This means it does not work about 40% of the time. So instead of sending me a message about how you want to raise my rates, how bout a 40% discount for the service that consistently does not work. Get your stuff working properly!
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CCAndrew
Gold Problem Solver
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25.9K Messages
5 years ago
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