XfinityJessie's profile

Administrator

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4.3K Messages

Tue, Jul 30, 2019 9:00 AM

Xfinity Stream - How To Enable Flash on a Google Chrome Browser

If you use a Google Chrome browser to watch shows or movies from the Xfinity Stream portal ( xfinity.com/stream), you’ll need to enable Flash. And starting with the latest version of Google Chrome, Chrome 76, you won’t be able to turn on Flash from within the Xfinity Stream portal.

That means the next time you open the Chrome browser, you’ll have to enable Flash through Chrome’s built-in settings. Read on to find out how!


Enable Flash on Chrome

To enable Flash on Google Chrome:
  1. Go to xfinity.com/stream.
  2. Click on the Lock icon to the left of the address bar.
    Lock icon left of url 
  3. Click the dropdown to the right of Flash, scroll down and select Allow.
    Flash on left with drop down box on right with Allow as second option on drop down 
  4. Click Reload to apply the settings.
    Reload button appears below url
     
If the Flash dropdown is missing:
  1. Follow steps 1-2, then click Site Settings at the bottom of the page.
  2. Click the dropdown to the right of Flash, scroll down and select Allow.
    Flash on left with drop down box on right with Allow as second option on drop down 
  3. Click Reload.
    Reload button appears below url
     
Still having trouble? Visit the   Google Chrome Help  site for more information.
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Responses

Regular Visitor

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2 Messages

2 y ago

As I said in my original post, I've followed Comcast's/Xfinity's directions and am still unable to view On Demand movies as they "flash" in and out of a grey screen.

I have found that without using Chrome (ie: Duck..., Internet Explorer, etc ) I can watchj the movies without problems.

Sydney417

Contributor

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60 Messages

2 y ago

On-Demand has been out of service with the Chrome browser because of the flash issue for a couple of weeks now. Unfortunately, it is an unavailable service we have to pay for when using Chrome and I think Firefox. So far if you wish to make use of the feature you're stuck with Edge (haven't tried any others).  Does anyone know why Xfinity doesn't go ahead and solve this now instead of depriving customers of a year-plus?

Rustyben

Expert

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24.1K Messages

2 y ago


@RobertWy wrote:

@bcdjr wrote:

As I said in my original post, I've followed Comcast's/Xfinity's directions and am still unable to view On Demand movies as they "flash" in and out of a grey screen.

I have found that without using Chrome (ie: Duck..., Internet Explorer, etc ) I can watchj the movies without problems.


I'm able to stream today with my Win10 ethernet connection Chrome browser

https://www.xfinity.com/stream/live/Watch-Good-Morning-Football/5032472274863868105/NFLHD


chrome 108 issued but not fixed. see https://www.xfinity.com/stream/entity/7790002953057004112 for an example.

New Poster

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4 Messages

2 y ago

or you could just join this decade and switch from flash because it has KNOWN EXPLOITS and is permanently disabled on most Chrome browsers...

Sydney417

Contributor

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60 Messages

2 y ago


@sharxbyte wrote:

or you could just join this decade and switch from flash because it has KNOWN EXPLOITS and is permanently disabled on most Chrome browsers...


How can you watch Stream without flash? So how do you join this decade and switch from flash? You lose a service we are paying for. Do you watch Stream now?

New Poster

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4 Messages

2 y ago

I could try a different spouse tonight too. The problem is we're all paying for a service which this company has literally resisted fixing for YEARS. I do appreciate you trying to help and all, but there are reasons I use chrome. it syncs with my devices. I dont have to copy and paste my bookmarks, dig through search history, etc. and it's a headache to use another browser just to use a single mediocre service.

New Poster

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4 Messages

2 y ago

No problems with Hulu, Youtube, Netflix, HBONOW, Crunchyroll, Dailymotion... It's Xfinity.
Rustyben

Expert

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24.1K Messages

2 y ago


@sharxbyte wrote:
I could try a different spouse tonight too. The problem is we're all paying for a service which this company has literally resisted fixing for YEARS. I do appreciate you trying to help and all, but there are reasons I use chrome. it syncs with my devices. I dont have to copy and paste my bookmarks, dig through search history, etc. and it's a headache to use another browser just to use a single mediocre service.

service works great. Chrome has the issue currently and only on on-demand streams. you can use another browser for 'just' streaming TV without moving all your bookmarks etc.

Rustyben

Expert

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24.1K Messages

2 y ago


@sharxbyte wrote:
No problems with Hulu, Youtube, Netflix, HBONOW, Crunchyroll, Dailymotion... It's Xfinity.

new version out of chrome today. tested on one of the episodes had trouble with and it worked fine. 

New Poster

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1 Message

2 y ago

The fact that this is even nessecary is shameful. Flash has been on it's deathbed for a long time. The fact that you can stream to devices that can't run flash just goes to show it is an intentional decision to force this on PC users. 

Rustyben

Expert

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24.1K Messages

2 y ago


@ddesborough wrote:

The fact that this is even nessecary is shameful. Flash has been on it's deathbed for a long time. The fact that you can stream to devices that can't run flash just goes to show it is an intentional decision to force this on PC users. 


xfinity has to have a provider approved contracted verification process to stream HD content and keep the stream private and encrypted (so it can't be recorded/stolen). in this case the currently approved method is RTMPE protocol with SWF (the flash) verification. when the contracts are changed/updated then another method can be used.

New Poster

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1 Message

1 y ago

No dislike button?

 

How about NOT changing recommended security settings to enable deprecated garbage?

 

How about HTML5?

 

 

95.1% of the entire internet has figured it out, so why can't you?

 

Stop recommending people enable security threats unknowingly. Not everyone is savvy enough to know you are recommending they open themselves up to software that is notoriously vulnerable and predatory in it's updates (don't forget to uncheck those toolbar boxes).... You should be ashamed.

Rustyben

Expert

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24.1K Messages

1 y ago


@angryboutFlash wrote:

No dislike button?

 

How about NOT changing recommended security settings to enable deprecated garbage?

 

How about HTML5?

 

 

95.1% of the entire internet has figured it out, so why can't you?

 

Stop recommending people enable security threats unknowingly. Not everyone is savvy enough to know you are recommending they open themselves up to software that is notoriously vulnerable and predatory in it's updates (don't forget to uncheck those toolbar boxes).... You should be ashamed.


the current contract specifications require Comcast to use the Adobe flash security path of Digital HD video as fully encrypted end-to-end. FYI, HTML5 has no 'video streaming' codec etc nor ability to verify encrypted end-to-end HD video feed. Comcast has stated they will have a solution in place by the end of this year.

New Poster

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1 Message

7 m ago

From Friday to Sunday, the streaming service just hangs.  This means it does not work about 40% of the time.  So instead of sending me a message about how you want to raise my rates, how bout a 40% discount for the service that consistently does not work.  Get your stuff working properly!

CCAndrew

Gold Problem Solver

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25.9K Messages

7 m ago

Dead thread closed

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