New Poster
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1 Message
Xfinity stream DVR recorded wrong show on the wrong channel completely
Hi All,
I tried to record Perry Mason on Channel 1044 last night (MeTV) and the DVR has it listed as Perry Mason with the MeTV logo. However what actually plays when I press to play back my recording is the second half of a Star Trek episode an the first half of another Star Trek episode on some channel I've never heard of called H&I. When I tried looking into the issue on the forum threads here, all the Comcast rep had to say was that the channel must have shuffled their schedule. I know this isn't true because it wasn't even the right channel and Perry Mason has come on at the same time every day for months. Anyone else have this issue or know of any solutions?
marym26
Frequent Visitor
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23 Messages
5 years ago
Happens to me all the time. Very frustrating.
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XfinityStream
Official Employee
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196 Messages
5 years ago
Hello @staryumaniac,
We have looked into the issue and resolved it. Can you set a new recording from this channel and verify that you see the correct content?
Thank you!
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