Visitor
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6 Messages
xfinity stream downloads iphone
When I download a recording in my Xfinity Stream app from my DVR in my IPhone it shows up in the downloads folder, once I exit out of the app, and sign in again the downloads are gone if I go to the recordings it shows with a green down arrow "On this device until ....."
Cannot watch in an airplane
XfinityBillie
Official Employee
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4.1K Messages
3 months ago
@mj010177 Thank you for taking the time to reach out to us here on our Xfinity Forums. I know how frustrating it is to think you have everything ready for a flight and suddenly you don't have the shows you wanted to watch available. It's important to me that we help you resolve this for you.
Do you have any other devices you can attempt to replicate this on? Is it a specific download that won't stay or anything you attempt to download?
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user_vbffn1
Visitor
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2 Messages
10 hours ago
I have a similar problem. I download recordings from my DVR, and I can watch them normally if I have a data connection. However, if in airplane mode, when I open the Xfinity Stream app, I just get the "no downloads available" screen (as if nothing was downloaded). As soon as I reconnect data, the recordings show up. So, I am unable to view downloads while on a flight, which is unfortunate since that is the prime time to want a download.
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