33mdrose's profile

New Poster

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2 Messages

Tue, Nov 10, 2020 6:00 AM

Xfinity Stream Crashes

If I am on my computer and am watching something on xfinity stream and looking at something in a seprate tab when I return to xfininity stream tab the whole website crashes and tells me to sign in again. 

Responses

Rustyben

Expert

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24.1K Messages

9 m ago


@33mdrose wrote:

If I am on my computer and am watching something on xfinity stream and looking at something in a seprate tab when I return to xfininity stream tab the whole website crashes and tells me to sign in again. 


moved your post to the streaming website area of the forum. is this a windows computer? what browser are you using?  if you do not go to another tab does the program continues to play?

New Poster

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2 Messages

8 m ago

I have a mac book pro and I run Xfinity through safari. If I switch to another window, tab, or program Xfinity logs me out and returns me to the sign-in screen when I return to the tab. 

Rustyben

Expert

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24.1K Messages

8 m ago

I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread from a Comcast Official Employee.

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