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Xfinity Stream crashes but only on latest generation Firestick
Amazon Firestick HD 2nd Gen.
S/W version OS 1.2
Fire TV Home Version 1.72.0.297062.0
I have a new Firestick as well as several older Firesticks. I have no issues with the older units. All are running off of the same WiFi. It isn't an issue with the TV... when I swap firesticks, the issue stays with the newer Firestick. I've even tried using external USB power instead of relying on the TV's USB port.
One the new Firestick, I am only having issues with Xfinity Stream crashing. All other apps work fine.
The Xfinity Stream app will frequently (every 10-15 minutes) crash and revert to the Firestick home screen. It will sometimes indicate that there is a connectivity issue but when I run a speed test, it looks good. And, again, there are no issues with other apps.
Is there a solution to this or do I need to ask Amazon to replace the newer Firesticks with an older generation (if available)?


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